Class Policies

Questions? Please do not hesitate to get in touch with us with further questions, concerns, or for any clarifications at education@paperhousestudio.com.

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General Information

At Paperhouse Studio, we strive to design different styles of classes that provide not only a wide range of techniques but also address different experience levels.

  • Beginner: No experience needed.

  • Intermediate: Some experience recommended. Please refer to individual class descriptions to determine appropriate level.

  • Advanced: Experience necessary. Please refer to individual class descriptions to determine appropriate level.

Code of Conduct

Paperhouse Studio is a shared, professional studio space and strives to maintain an equitable, accessible, and anti-oppressive environment. Paperhouse is committed to providing a climate of understanding and mutual respect in which all persons are treated equally and with dignity. All Participants (staff, class participants, volunteers, artist-facilitators, visitors, and members) are expected at all times to foster a respectful work environment free from any form of harassment and discrimination, sexual or otherwise, in accordance with applicable human rights law.

Harassment includes, but is not limited to:

  • Verbal comments that reinforce social structures of domination related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, and religion.

  • Sexual images in public spaces.

  • Deliberate intimidation, stalking, or following.

  • Harassing photography or recording.

  • Inappropriate physical contact.

  • Unwelcome sexual attention.

  • Advocating for, or encouraging, any of the above behaviour.

Paperhouse is a community rooted space and it is expected for all Participants to respectfully share equipment and space, both during and outside of class time.

Paperhouse Studio retains the right to determine if anyone has violated this code of conduct, and retain the right to take any actions to keep the studio a welcoming environment for all participants. This includes warning the offender or expulsion from the community.

Source: Geek Feminism conference anti-harassment policy are available under the terms of the CC0 license.

COVID-19 Virtual & In-studio Class Protocols

We have put together two thorough guidelines for both virtual classes and in-studio classes as a response to COVID-19. Please read both guides prior to signing up for a class so you are aware of our studio protocols:

Payment

You can purchase spots in our workshops through our website using Stripe (for credit cards).

Stripe is SSL certified (Secure Sockets Layered), keeping your data and credit card information private and secure. SSL Certificates protect other sensitive information such as usernames and passwords etc., as well as keep data secure between servers.

Fees must be paid in full prior to the start date of the class in order to reserve a seat. We do not consider unpaid reservations as a confirmation of your attendance. Your spot will be given to another attendee who has paid in full.

Please do not hesitate to contact us directly at education@paperhousestudio.com if you have any further questions about payments.

Anybody who wishes to withdraw 5 days before the first start date of the class are entitled to a full refund. After this period, no refunds will be issued.

Studio Wear

Please come dressed and prepared to work in a studio space. Wear comfortable clothing and footwear.

  1. No open toe shoes such as flip-flops. The studio gets very wet and slippery. Wear something with a good grip.

  2. We have limited supply of aprons — you are welcome to bring your own.

  3. Please bring something to tie up your hair if you have long hair.

Registration and Cancellation

Registration will close 3 days prior to the start date of the class to allow the instructor to prepare for the final number of students.

Paperhouse Studio reserves the right to cancel classes 3 days prior to the start date due to low enrolment or emergencies. Full refunds will be given if this were to happen. Students will be informed through email.

Pick-up and Storage

Materials that require drying time can be picked up at the studio starting 4 days after the last day of class. It is up to the class participants to book an appointment with the studio to let us know preferred times for collecting their work. If you are unable to pick up your work and need it mailed, Paperhouse will charge a fee determined on a case-by-case basis.  

Paperhouse is unable to indefinitely store any work made in the classes due to limited space and a full educational programme that rotates three times a year. All participants work will be kept in the studio for up to one month. After the one month period, Paperhouse will recycle and/or put the work in their archives for educational and/or promotional purposes. Participants are responsible of picking up their work within the set time frame. We are not responsible for any loss of work past the one month pick-up period.